Need to File a Claim?
Required Information to Initiate a Claim:
Date of Loss: When the damages occurred
Location: Address of the damaged property or accident site
Contact Information: Name and number of the adjuster to call
Description of Loss: Be prepared to explain the nature and extent of the damages
Once your claim is received, an in-house adjuster will be assigned and will contact you within 24-48 business hours to gather more details and discuss the claims process.
In the Event of a Property Loss
Report the Loss Immediately: Your insurance contract requires you to notify the company as soon as possible after a loss.
Make Temporary Repairs: Take necessary actions to prevent further damage, such as:
Covering the roof
Boarding up windows to prevent water damage
Removing fallen debris
Be sure to retain receipts for any repairs and provide copies to the adjuster.
Avoid Permanent Repairs: Do not make permanent repairs to your property until the adjuster has reviewed your claim and granted permission.
Document the Damage:
Take photographs of the damages when safe to do so. This documentation will help present your claim and assist the adjuster in their investigation.
Pre-loss pictures can also be beneficial in documenting your loss.
