Need to File a Claim?
Required Information to Initiate a Claim:
- Date of Loss: When the damages occurred
- Location: Address of the damaged property or accident site
- Contact Information: Name and number of the adjuster to call
- Description of Loss: Be prepared to explain the nature and extent of the damages
Once your claim is received, an in-house adjuster will be assigned and will contact you within 24-48 business hours to gather more details and discuss the claims process.
In the Event of a Property Loss
- Report the Loss Immediately: Your insurance contract requires you to notify the company as soon as possible after a loss.
- Make Temporary Repairs: Take necessary actions to prevent further damage, such as:
- Covering the roof
- Boarding up windows to prevent water damage
- Removing fallen debris
Be sure to retain receipts for any repairs and provide copies to the adjuster.
- Avoid Permanent Repairs: Do not make permanent repairs to your property until the adjuster has reviewed your claim and granted permission.
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Document the Damage:
- Take photographs of the damages when safe to do so. This documentation will help present your claim and assist the adjuster in their investigation.
- Pre-loss pictures can also be beneficial in documenting your loss.
