SUPPORT TEAM

Catherine Grossman
Director of Operations

Cathy was born in Miami, Florida and grew up in Atlanta, Georgia. She attended Kennesaw State University. After briefly living in Cleveland, Ohio and Newton, New Jersey, Cathy called Tampa home in 1984. Cathy’s administrative, organizational and technology skills were first used in developing and training on nursing assessment and staffing systems. Before joining Insurance and Trust, Cathy was the Director of Admissions for Hillel Academy for 16 years. Cathy has held board positions for local no profit organizations and comes to IAT with a wealth of customer service, organizational and administrative knowledge.

Linda Keene
Administrative Assistant

Linda is a Tampa native. She graduated from the University of South Florida with a Bachelor of Science in Finance. She began her career at Mortgage Banking. While raising her two daughters, she worked part-time in the legal field.

Through the referral of a client and friend, Linda joined the IAT team as Office Manager. She also manages bookkeeping activities.

Isabella Alaisa
Administrative Assistant

Born in Rome, Italy, Isabella has lived in Tampa since 1988. She received her Bachelor of Science in Tourism Management from the University of the Philippines.

Upon moving to Tampa, she managed Benetton in Hyde Park Village. She oversaw training for managers and the sales team. She later was a manager trainee for First Florida Bank. She was the Operations Manager of several retail branches for three years. After the bank’s merger with Barnett, Isabella began her Property and Casualty career at USAA. There she learned all personal lines of business.

Isabella joined the IAT team after staying home with her children for ten years. She loves to travel, visit family in Italy, take her family to the beach, and volunteer at school.

Heather Eisman
Customer service representative

Heather is a Tampa native who comes to us with over 15 years of Property and Casualty experience.

Jaime Kile
Customer service representative

Jaime is a Tampa native and has a BA from University of South Florida. She is the core of our so called “Art Department”, She makes sure our wallets and social media is different and always growing.

Jonah Ryder
Technical Support

Jonah is a University of South Florida Student.